Now that we’ve defined what user research is, we’ve defined the most important aspects of our users, and the cognitive model of how users take actions, we’re ready to begin our series on individual research techniques. I am categorizing this series under Technique Series for your convenience.
Each post will take the following format:
- Define: What is the technique?
- Use Case: Why would I conduct the technique?
- Methods: How do I conduct the technique?
- Resources: Links to more information and tools available.
Some of the techniques we will be covering over the coming weeks include:
- Usability testing
- Remote usability testing
- Card sorting
- Split and multivariate testing
- Feedback gathering
- Heuristic evaluation
- Participatory design
- User interviews
- Focus groups
- Diary study
- Field study
We’ll be continuing to post on the art of user research in addition to this technique series. Are there techniques you think should be added to the list? Let us know!