What is user research?

research

research (Photo credit: suttonhoo)

The terms user experience and user research are often thrown around, but the truth is these terms have very clear, if broad, definitions.

  • User experience is the sum of a person’s interaction with a product or service.
  • We often include a person’s ability to use the product or service, a person’s feelings towards the product or service, a person’s perception of the product or service, as well as the resulting reactions and behaviors in the implied meaning of the term.
  • User research, or user experience research, is a set of techniques and methodologies implemented to create and improve the user experience.
  • User research involves strategy, defining specifications and relationships, setting priorities, and investigating interactions and architectures as well as the sensory experience (e.g. vision, touch, hearing).
  • User research combines knowledge in psychology, neuroscience, statistics, computer science, engineering, art, design, business, and marketing; sometimes it may include knowledge from biology, anatomy, geography, anthropology, philosophy, linguistics, set theory, and sociology.

The next questions that naturally come up are:

  • Why conduct user experience research?
  • How do I conduct user experience research?
  • What do I need to know to conduct user research?

We’ll be following up over the coming weeks to answer these questions. Stay tuned!

About these ads

17 thoughts on “What is user research?

  1. Pingback: The five most important aspects to know about your users | Transformative Research

  2. Pingback: Press Release: New online user experience research app launched | Transformative Research

  3. Pingback: MONEY® News » New online user experience research app launched

  4. Pingback: Upcoming post series: Techniques | Transformative Research

  5. Pingback: ConceptCodify Online User Experience Research App Launches

  6. Pingback: User Research Techniques: Surveys | Transformative Research

  7. Pingback: The conflict of user goals and business objectives | Transformative Research

  8. Pingback: User Research Techniques: A/B and Multivariate Testing | Transformative Research

  9. Pingback: Opinions are not behaviors | Transformative Research

  10. Pingback: Why you should be the one conducting research on your own users | Transformative Research

  11. Pingback: Why you should recruit your own users for studies | Transformative Research

  12. Pingback: Round Up: 15 posts and growing | Transformative Research

  13. Pingback: How to avoid feature creep | Transformative Research

  14. Pingback: User Research Techniques: Card Sorting | Transformative Research

  15. Pingback: User Research Techniques: Remote Usability Testing | Transformative Research

  16. Pingback: Our five most popular posts so far! | Transformative Research

  17. google.com

    I blog frequently and I really appreciate your content.
    This great article has really peaked my interest. I will bookmark your blog
    and keep checking for new details about once a week.
    I subscribed to your Feed as well.

    Reply

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s